Structured Mentoring + Mentee sends a request to mentor

YIF Mentorship Programme

MENTEE GUIDEBOOK

How to login as a mentee ?

Click the following link to login :

https://mentornity.com/login

I'm unable to login. How to reset my password?

Click the following link to reset your password :

https://mentornity.com/password/forgot

How to send requests to mentors ? 
  • Go to the "Mentors" page
  • Click "Select" to send a request.
  • Wait for the mentor to approve your request.
  • You may contact your admin if you want to cancel your request.
How to cancel a request that is awaiting approval ? 
  • Only admins can cancel your requests.
  • Please contact them for it.
What happens if I send a request to a mentor ?
  • Mentor receives an email notification about your request.
  • You will receive an email if the mentor accepts your request.

Sample email screenshot :

If a mentor rejects your request or reaches their mentee pairing limit (maximum number of mentees that they can be paired with) :

  • You will receive a notification as "not accepted" by email.

Sample email screenshot :

How does pairing limit work for mentors & mentees ?

Mentee Limits For Mentors :

  • Mentors or admins define the maximum mentee limit for pairing (maximum number of mentees who can be connected to a mentor)

  • Once a mentor reaches the mentee limit, their profile will no longer appear on the mentor selection page.

Mentor Selection & Pairing Limit For Mentees :

  • A mentee who reaches out to the mentor pairing or selecting limit can not select a mentor anymore.
How to schedule meetings with mentors ?

OPTION 1 : SCHEDULE USING SESSIONS LIST

  • Mentees can create meetings.
  • Go to Mentors page. Click on View User & Meet.
  • Click on schedule session to create a meeting.

OPTION 2 : TIME SLOTS

  • Mentors may provide time slots to book meetings.
  • Go to Mentors page and click on View User's Availabilities.
  • Either you can select one of your mentor's available slots or message the mentor for a free slot.
  • You will get email notifications if mentors add time slots.
How does the meeting page works ?
  • Platform generates meeting pages if you book or schedule a meeting.
  • You can take meeting notes and join the video calls on the meeting pages.
How to access the meeting pages ?
  • You may find all your meetings on the homepage.
  • Click on a meeting card to reach to the meeting page.
  • You may also access the meeting page on the mentor profile.
How are the meetings held ?
  • Please contact your mentor before the meeting to have clarity on the mode of your meeting.
  • Mentors define the meeting mode. (Online or face to face)
  • Please check the meeting location on the meeting page. (left side)
  • You may join the video call if the location looks like Go to Zoom Call or Go to Jitsi Call for the meeting.
  • Please contact your mentee before the meeting to make the location or video call tool clear.
How to CANCEL a meeting ?
  • Go to the meeting page via the homepage.
  • For past meetings >>> Click : "Notify that meeting didn't occur"
  • For upcoming meetings >>> Click : "Cancel the meeting"
How to contact mentors ?

Direct message :

  • Go to the mentor profile.
  • Send a message to your mentor.

Meeting notes :

  • You can take meeting notes on the meeting pages.
  • We'll send your note your mentor.

Email and phone :

  • Go to the mentor profile page to see the contact details of your mentor.
  • You may send email or you make a phone call.
How to connect my Google or Outlook CALENDAR ?
  •  Go to the Account Settings page via top-right menu.
  • Connect your calendars to sync your meetings.
How to connect my ZOOM account ?
  • Go to the Account Settings page via top-right menu.
  • Connect your Zoom account.
  • It's possible to create automated Zoom links for the meetings.
How to change time zone and language ?

Go to the General Settings via left menu to change your time zone.

How to change my PASSWORD and email ID ?
  • Go to the Account Settings page via left menu.

TIPS

  • The email you wrote in the account settings section and the email on your profile page may differ.
  • The email you write in the profile settings section is for other people to see.
  • The email in the account settings section is for you to use when log in the platform.
  • Thus, you can ensure that your private e-mail address is not known by everyone.
How to reach out to my profile ?
  • Go to the "View Profile" page via top-right menu.
  • You may also use this page to edit edditional info that provided by the program.
How to edit my profile ?
  • Go to the "Profile Settings" page via top-right menu.

Ask a question to the Mentornity

For Technical Questions

Ask a question to the YIF Team

For Non-Technical Questions