Mentee Guidebook For Freestyle & Paired Mentoring

Scheduling

All about creating meetings with mentors, sharing time slots and meeting updates.

Integrations

Calendar and Video Connections (Google Meet, Zoom, Teams, Outlook...)

Login Details

Reset Your Password, Login Page, Google or Microsoft Login Options

Matching

How does matching work? Mentor mentee pairing details

Tips For Mentees

Why I need to use this platform ?

Your program managers need to track your mentoring activities to evaluate and improve your mentoring program and your process

It will be more efficient if you add your meetings to the platform instead of your program managers reaching out to all the mentors and mentees in the program one by one and asking how many meetings they have had.

This software provides matching, tracking, content and feedback tools to make your program measurable and sustainable.

You may also use the messaging, scheduling, meeting notes, calendar and Zoom ingtegrations of the platform.

What should I do for a successful mentoring process ?

✅ Complete your profile information.

📞 Communicate with your mentor.

🗓 Schedule your meetings and fill out the meeting forms.

👍 Give feedback to program management team.

How can I contact my mentor?
  • Please feel free to use the most comfortable communication method for yourself. (e.g. Phone, text, WhatsApp, email...)
  • It's possible to send direct message on the platform.
  • You may also take meeting notes. (We are sending your notes by email to your mentor.)

Matching

How does the matching process work?

Your admins pair mentors and mentees.

You don't need to do anything to get paired.

Please fill your user profile and keep it updated.

You admins may need your profile details.

How to reach out to mentor's profile?

Please check your homepage.

You'll see the "My Pairs" widget to list your mentees.

You may also go to the "Mentors" page to check your all mentees.

I couldn't see my mentor yet.

Please contact your program admins to get paired.

Your admins may need time or more details to complete the matching process.

Login Details

 I'm unable to login. How to reset my password

Click the following link to reset your password :

https://mentornity.com/password/forgot

 How to change my PASSWORD and email ID ?
  • Go to the Account Settings page via left menu.

TIPS

  • The email you wrote in the account settings section and the email on your profile page may differ.
  • The email you write in the profile settings section is for other people to see.
  • The email in the account settings section is for you to use when log in the platform.
  • Thus, you can ensure that your private e-mail address is not known by everyone.
 How to edit or access my mentee profile ?
  • Go to the "My Info" page via left menu.
  • Edit your profile details.
  • And save.

Integrations

 How do integrations work?
  • Calendar integrations are adding meetings to your calendars automatically.
  • Mentor's Zoom, Google Meet, Microsoft Teams and Jitsi Meet integrations create video call links.
  • You don't need a Jitsi Meet account to use this integration.
 How to connect my Google or Outlook CALENDAR ?
  •  Go to the Integration Settings page via top-right menu.
  • Click on "Connect" button to give permission to your Google or Microsoft calendars.
 How to connect my ZOOM, Google Meet, Teams account ?

Mentees don't need to connect ZOOM, Teams, Google Meet accounts to join meetings or book time slots.

If your program has been granted meeting permission directly without the need for time slots, you may need to connect your Zoom or other video accounts.

  • Go to the Account Settings page via top-right menu.
  • Connect your Zoom account.
  • It's possible to create automated Zoom links for the meetings.
 How to add ZOOM, Google Meet, Teams links to my meetings automatically?
  • Connect your Zoom, Google Meet, or Teams account.
  • Select Zoom, Google Meet, or Teams as the location when you create a meeting directly.
  • You don't need to select the video call or location if you are using the time slots of your mentor.
  • Your mentor defines the location or video call when he/she adds time slots.

Mentees don't need to connect Zoom or any video call accounts to join meetings!

If your mentor creates a meeting you will receive the video call links and you will access links on the meeting pages and your homepage.

If your program has been granted meeting permission directly without the need for time slots, you may need to connect your Zoom or other video accounts.

 How to disconnect my ZOOM account ?
  • Click the right menu. ( on the top bar )
  • Go to the account setting page.
  • Click on "Disconnect Zoom" button.
  • We delete your Zoom data from our servers if you disconnect your Zoom account.
 How to UNINSTALL Mentornity from my ZOOM App Marketplace account ?
  • Log in to your Zoom account and navigate to the Zoom App Marketplace
  • Click Manage > Installed Apps or search for the Mentornity app.
  • Click the Mentornity App
  • Click Uninstall


Shortcut

https://marketplace.zoom.us/user/installed

Scheduling

 My mentor doesn't have any time slot!
  • Please contact your mentor if you couldn't find any time slot to book.
  • Your mentor may also schedule a meeting without adding a time slot.
 How to schedule meetings with mentors ?

Book Time Slots of Your Mentor

  • Go to the "Mentors" page.
  • Click "+Schedule Meeting" button.
  • Select an available date and book a time slot.

Or Schedule a meeting directly :

YOU CAN CREATE MEETINGS IF YOUR PROGRAM ALLOWS MEETING CREATING WITHOUT USING TIME SLOTS!

  • Check the "My Pairs" widget on the "Home" and then click on your mentor's name.
  • You may also use the "Mentors" page to go to your mentor's profile.
  • Click on "+ Schedule a meeting" to select a date and time.
 Where are my mentor's time slots? (Availabilities)

Go to the mentors page

Click "View&Meet" button of your mentor.

Select an available day (light blue background) to see time slots.

 How does the meeting page work ?
  • Platform generates meeting pages if you book or schedule a meeting.
  • You can take meeting notes and join the video calls on the meeting pages.
 How to access the meeting pages ?
  • You may find all your meetings on the homepage.
  • Click on a meeting card to reach out to the meeting page.
 How are the meetings held ?
  • Your mentor defines the meeting method/location.
  • Your mentor can use our Zoom integration.
  • Your mentor may also use our Jitsi Meet integration.
  • You don't need to create an account on Jitsi Meet.
  • We will provide the Jitsi Meet links for free.
  • Please contact your mentor about the video call or in person meeting.
 How to UPDATE or CANCEL a meeting ?
  • Go to the meeting page via the homepage.
  • For past meetings >>> Click : "Notify that meeting didn't occur"
  • For upcoming meetings >>> Click : "Cancel the meeting"

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