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Mentee Guidebook

For Structured Mentoring Programs

That Paired By Admins Or Algorithm

Scheduling | Integrations | Login Details

Tips For Mentees

 What are the important things should I know? 

This is a structured & paired mentoring program :

  • Meeting topics (sessions) will be on your mentor's profile.
  • Only matched mentors and mentees can see each other.
  • You will reach out to meeting forms if you schedule a meeting.


Check your time zone on the "General Settings" page :

  • Your device time zone and your account time zone should be the same.


 Why I need to use this software ?

Program managers need to get information about your meetings in order to follow and develop your mentoring program.

For this reason, your program team kindly ask you to add all your mentoring meetings on the platform.

All mentors and mentees can be tracked easily with this software.

You will be able to follow all your mentoring activities using only one tool.

 What should I do for a successful mentoring process ?

1- Complete your profile information.


2- Communicate with your mentor.


3- Schedule your meetings and fill out the meeting forms.


4- Give feedback to program management.

 How can I contact my mentor?
  • You can use the best way for the communication.
  • It's possible to send direct message on the platform.
  • Or you can take meeting notes.
  • We are sending your notes by email to your mentor.

Login Details

 I'm unable to login. How to reset my password

On the login page you use, click on "Reset my password".

You will receive a password reset link, which you can use to reset your password. For security reasons, you must reset your password within 1 hour. How to login ?

How to login as a mentee?

Each platform has its own dedicated login link.

Please contact your mentoring/coaching program manager or team member to find your login link.

 How to change my PASSWORD and email ID ?

Desktop :

Left Menu > Profile & Settings > Change Password & Email


Mobile :

Bottom Menu > Scroll down > Change Password & Email

 How to edit or access my mentee profile ?

Desktop :

Left Menu > Profile & Settings > Click on your name


Mobile :

Bottom Menu > Scroll down> Account ( Your Name)

Integrations

 How do integrations work?

Calendar integrations are adding meetings to your calendars.Zoom, Google Meet, Teams and Jitsi Meet integrations create video call links.

You don't need a Jitsi Meet account to use this integration.

 How to connect my Google or Outlook CALENDAR ?

Desktop :

Left Menu > Profile & Settings > Calendar & Video Integrations


Mobile :Bottom Menu > Scroll down> Calendar & Video Integrations

 How to connect my ZOOM account ?

Desktop :

Left Menu > Profile & Settings > Calendar & Video Integrations


Mobile :

Bottom Menu > Scroll down> Calendar & Video Integrations

Mentees don't need to connect ZOOM accounts to join meetings!

You may connect your ZOOM account if your program allows mentees create meetings without time slots.

 How to add ZOOM links to my meetings automatically?

Mentees don't need to connect ZOOM accounts to join meetings!

You may connect your ZOOM account if your program allows mentees create meetings without time slots.

Desktop :

Left Menu > Profile & Settings > Calendar & Video Integrations


Mobile :

Bottom Menu > Scroll down > Calendar & Video Integrations

 How to disconnect my ZOOM account ?
  • Click the right menu. ( on the top bar )
  • Go to the account setting page.
  • Click on "Disconnect Zoom" button.
  • We delete your Zoom data from our servers if you disconnect your Zoom account.
 How to UNINSTALL Mentornity from my ZOOM App Marketplace account ?
  • Log in to your Zoom account and navigate to the Zoom App Marketplace
  • Click Manage > Installed Apps or search for the Mentornity app.
  • Click the Mentornity App
  • Click Uninstall


Shortcut

https://marketplace.zoom.us/user/installed

Scheduling

 My mentor doesn't have any time slot yet!
  • Please contact your mentor if you couldn't find any time slot to book.
  • Your mentor may also schedule a meeting without adding a time slot.
 How to schedule meetings with mentors ? (Booking)

Book Time Slots of Your Mentor

  • Go to the homepage.
  • Check th "Matching" widget
  • Click on your mentor's name
  • Use "+Schedule" buttons of sessions!
 Where are my mentor's time slots? (Availabilities)

Go to the homepage.

Check the "Matching" box

Click on your mentor's name

Use "+Schedule" buttons of sessions!

Select an available day (light blue background) to see time slots.

 How does the meeting page work ?
  • Platform generates meeting pages if you book or schedule a meeting.
  • You can take meeting notes and join the video calls on the meeting pages.
 How to access the meeting pages ?
  • You may find all your meetings on the homepage.
  • Click on a meeting card to reach out to the meeting page.
 How are the meetings held ?
  • Your mentor defines the meeting method/location.
  • Your mentor can use our Zoom, Google Meet or Teams integration.
  • Your mentor may also use our Jitsi Meet integration.
  • You don't need to create an account on Jitsi Meet.
  • We will provide the Jitsi Meet links for free.
  • Please contact your mentor about the video call or in person meeting.
 How to CANCEL a meeting ?

Go to the meeting page via the homepage.

For past meetings --> Didn't it take place?

For upcoming meetings --> Cancel