Mentor Guidebook For Freestyle & Paired Mentoring

Scheduling

All about creating meetings with mentees, sharing time slots and meeting updates.

Integrations

Calendar and Video Connections (Google Meet, Zoom, Teams, Outlook...)

Login Details

Reset Your Password, Login Page, Google or Microsoft Login Options

Matching

How does matching work? Mentor mentee pairing details

Quick Tips For Mentors

Why I need to use this platform ?

Your program managers need to track your mentoring activities to evaluate and improve your mentoring program and your process.

It will be more efficient if you add your meetings to the platform instead of your program managers reaching out to all the mentors and mentees in the program one by one and asking how many meetings they have had.

This software provides matching, tracking, content and feedback tools to make your program measurable and sustainable.

You may also use the messaging, scheduling, meeting notes, calendar and Zoom ingtegrations of the platform.

What should I do for the successful mentoring?

✅ Complete your profile information.

📞 Communicate with your mentee as soon as possible.

🗓 Schedule your meetings and fill out the meeting forms.

👍 Give feedback to program management.

How can I contact my mentees?
  • Please feel free to use the most comfortable communication method for yourself. (e.g. Phone, text, WhatsApp, email...)
  • It's possible to send direct message on the platform.
  • You may also take meeting notes. (We are sending your notes by email to your mentee.)

Matching

How does the matching process work?

Your admins pair mentors and mentees.

You don't need to do anything to get paired.

Please fill your user profile and keep it updated.

You admins may need your profile details.

How to reach out to mentee's profile?

Please check your homepage.

You'll see the "My Pairs" widget to list your mentees.

You may also go to the "Mentees" page to check your all mentees.

I couldn't see my mentee yet.

Please contact your program admins to get paired.

Your admins may need time or more details to complete the matching proces..

Login

I'm unable to login. How to reset my password?

Click the following link to reset your password :

https://mentornity.com/password/forgot

How to change my PASSWORD and email ID ?

Go to the Account Settings page via left menu.

How to edit or access my profile ?
  • Go to the "My Info" page via left menu.
  • Edit your profile details.
  • And save.

Integration

 How do integrations work?
  • Calendar integrations are adding meetings to your calendars automatically.
  • Zoom, Google Meet, Microsoft Teams and Jitsi Meet integrations create video call links.
  • You don't need a Jitsi Meet account to use this integration.
 How to connect my Google or Outlook CALENDAR ?
  • Go to the Account Settings page via top-right menu.
  • Connect your calendars to sync your meetings.
 How to connect my ZOOM, Microsoft Teams or Google Meet account ?
  • Go to the Integration Settings page via top-right menu.
  • Connect your Zoom account.
  • It's possible to create automated Zoom links for the meetings.
 How to add Zoom, Google Meet or Microsoft Teams video calls to my meetings automatically?
  • Connect your Zoom account
  • Select Zoom as the meeting location when you a create meeting or add time slots.
  • You can also do the same process for Google Meet or Microsoft Teams
 How to disconnect my ZOOM account ?
  • Click the right menu. ( on the top bar )
  • Go to the account setting page.
  • Click on "Disconnect Zoom" button.
  • We delete your Zoom data from our servers if you disconnect your Zoom account.
 How to UNINSTALL Mentornity from my ZOOM App Marketplace account ?
  • Log in to your Zoom account and navigate to the Zoom App Marketplace
  • Click Manage > Installed Apps or search for the Mentornity app.
  • Click the Mentornity App
  • Click Uninstall


Shortcut

https://marketplace.zoom.us/user/installed

Scheduling

 How does scheduling work?
  • You can schedule your meetings on the platform.
  • You may also add your past meetings for the statistics.
  • The platform generates meeting pages for every single meeting.
 How to schedule meetings with mentees ?

Schedule a meeting :

  • Check the "My Pairs" widget on the "Home" and then click on a mentee.
  • You may also us the "Mentees" page to go to your mentee's profile.
  • Click on "+ Schedule a meeting" to select a date and time.

Or add availabilities to let your mentees book your time slots!

  • Click the "My Available Times" (My Time Slots) on the left menu.
  • Add recurring availabilities or select a date for time slots.


Mentees will see your time slots like the screenshot below :

 Where are my time slots? How to edit them ?
  • Click the "My Available Times" on the left menu to check your time slots..
  • Click on a time slot to edit or delete it.
 How do time slots work ? (Notifications and scheduling)
  • Your mentees receive emails if you add new availabilities.
  • Mentees may book free time slots to schedule a meeting.
  • You will receive an email with a calendar invite if a mentee book a time slot.
  • You need to connect your Zoom account if you want to use Zoom integration with time slots.
  • Please connect your Zoom account before you add a time slot.
 How does the meeting page work?
  • Platform generates meeting pages if you create a meeting.
  • You can take meeting notes and join the video calls on the meeting pages.
  • You can update or cancel a meeting on the meeting page.
 How to access the meeting pages?
  • Go to your homepage to see your past and upcoming meetings.
  • Click on a meeting to show the details.
  • You can also check your emails and your calendar to see the meeting page links.
 How are the meetings held ?
  • You can define an online meeting or physical meeting with your mentee.
  • We provide Zoom, Google Meet or Microsoft Teams integrations.
  • You may also select Jitsi Meet as a meeting loacation.
  • You don't need to create an account on Jitsi Meet.
 How to EDIT or CANCEL a meeting ?
  • Go to the meeting page via the homepage.
  • "Update" or "Cancel" the meeting using "Meeting Details" box.

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