Mentor Guidebook

For Freestyle Mentoring Programs

Mentees Send Requests to Mentors

Tips For Mentors

Why I need to use this software ?

Your program managers need to know about your mentoring activities to track and develop your mentoring program and your process.

It will be more efficient if you add your meetings to the platform instead of your program managers reaching out to all the mentors and mentees in the program one by one and asking how many meetings they have had.

This software provides matching, tracking, content and feedback tools to make your program measurable and sustainable.

You may also use the messaging, scheduling, meeting notes, calendar and Zoom ingtegrations of the platform.

What should I do for a successful mentoring process ?

✅ Complete your profile information.

📞 Communicate with your mentee.

🗓 Schedule your meetings and fill out the meeting forms.

👍 Give feedback to program management.

How can I contact my mentees?
  • Please feel free to use the most comfortable communication method for yourself. (e.g. Phone, text, WhatsApp, email...)
  • It's possible to send direct message on the platform.
  • You may also take meeting notes. (We are sending your notes by email to your mentee.)

Matching

How does the matching process work?

You need to accept mentee requests.

  • Mentees will send you requests to get paired.
  • You can approve or decline requests.
How to accept mentee requests?
  • Go to the "Mentees" page
  • Check the requests that are located on the right-side of the page.
  • Accept a request.
What happens if I accept or decline a mentee request?

If you accept a mentee request :

The mentee will receive an email about the connection made.

Screenshot (Email notification)

If you reject a mentee request :

Once you reach your mentee limit, the other mentees will receive an email notification as "Not Accepted" by email.

Screenshot (Email notification)

How to reach out to my mentee's profile?

Please check your homepage.

You'll see the "My Pairs" widget to list your mentees.

You may also go to the "Mentees" page to check your all mentees.

Login

I'm unable to login. How to reset my password?

Click the following link to reset your password :

https://mentornity.com/password/forgot

How to login as a mentor ?

Click the following link to login :

https://mentornity.com/login

How to change my PASSWORD and email ID ?

Go to the Account Settings page via left menu.

How to edit or access my profile ?
  • Go to the "My Info" page via left menu.
  • Edit your profile details.
  • And save.

Integration

 How do integrations work?
  • Calendar integrations are adding meetings to your calendars.
  • Zoom and Jitsi Meet integrations create video call links.
  • You don't need a Jitsi Meet account to use this integration.
 How to connect my Google or Outlook CALENDAR ?
  • Go to the Account Settings page via top-right menu.
  • Connect your calendars to sync your meetings.
 How to connect my ZOOM account ?
  • Go to the Account Settings page via top-right menu.
  • Connect your Zoom account.
  • It's possible to create automated Zoom links for the meetings.
 How to add ZOOM links to my meetings automatically?
  • Connect your Zoom account
  • Select Zoom as the meeting location when you a create meeting or add time slots.
 How to disconnect my ZOOM account ?
  • Click the right menu. ( on the top bar )
  • Go to the account setting page.
  • Click on "Disconnect Zoom" button.
  • We delete your Zoom data from our servers if you disconnect your Zoom account.
 How to UNINSTALL Mentornity from my ZOOM App Marketplace account ?
  • Log in to your Zoom account and navigate to the Zoom App Marketplace
  • Click Manage > Installed Apps or search for the Mentornity app.
  • Click the Mentornity App
  • Click Uninstall


Shortcut

https://marketplace.zoom.us/user/installed

Scheduling

 How does scheduling work?
  • You can schedule your meetings on the platform.
  • You may also add your past meetings for the statistics.
  • The platform generates meeting pages for every single meeting.
 How to schedule meetings with mentees ?

Schedule a meeting :

  • Check the "My Pairs" widget on the "Home" and then click on a mentee.
  • You may also use the "Mentees" page to go to your mentee's profile.
  • Select a date and time to schedule a meeting.

or

Add time slots

  • Click the "My Available Times" on the left menu.
  • Add recurring availabilities or select a date for time slots.


Mentees will see your time slots like the screenshot below :

 Where are my time slots? How to edit them ?
  • Click the "My Available Times" on the left menu to check your time slots..
  • Click on a time slot to edit or delete it.
 How do time slots work ? (Notifications and scheduling)
  • Your mentees receive emails if you add new availabilities.
  • Mentees may book free time slots to schedule a meeting.
  • You will receive an email with a calendar invite if a mentee book a time slot.
  • You need to connect your Zoom account if you want to use Zoom integration with time slots.
  • Please connect your Zoom account before you add a time slot.
 How does the meeting page work?
  • Platform generates meeting pages if you create a meeting.
  • You can take meeting notes and join the video calls on the meeting pages.
  • You can update or cancel a meeting on the meeting page.
 How to access the meeting pages?
  • You may find all your meetings on the homepage.
  • Click on a meeting to reach out to the meeting page.
 How are the meetings held ?
  • You can define the meeting method as a mentor.
  • You can use our Zoom integration. It works with free Zoom accounts too.
  • You may also use our Jitsi Meet integration.
  • You don't need to create an account on Jitsi Meet.
  • We will provide the Jitsi Meet links for free.
  • Please contact your mentee before you create a meeting.
 How to EDIT or CANCEL a meeting ?
  • Go to the meeting page via the homepage.
  • For past meetings >>> Click : "Notify that meeting didn't occur"
  • For upcoming meetings >>> Click : "Cancel the meeting"

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