Mentor Guidebook For Structured & Paired Mentoring

Scheduling

All about meetings, time slots and meeting updates.

Integrations

Calendar and Video Connections (Google Meet, Zoom, Teams, Outlook...)

Login Details

Reset Your Password, Login Page, Google or Microsoft Login Options

Matching

How does the matching work? Mentor mentee pairing details ...

Tips For Mentors

What are the important things should I know? 
  • In this program, only matched mentors and mentees see each other.

  • This is a structured mentoring program.

  • The topics of the meetings you need to schedule will appear on your mentee's profile.

  • Please check your time zone on the "General Settings" page.

  • Your device time zone and your mentor account time zone should be same.
Why I need to use this platform ?
  • Program managers need to get information about your meetings in order to follow your mentoring program.

  • Thanks to this platform, all mentors and mentees can be followed easily.

  • For this reason, we kindly ask you to save all your mentoring meetings on the platform.

  • Thus, there will be no need to call or e-mail all the mentors one by one.

  • As a mentor, you will be able to follow all your mentoring activities on a single platform.
What should I do for a successful mentoring process ?

1- Complete your profile information.

2- Communicate with your mentee.

3- Schedule your meetings and fill out the meeting forms.

4- Give feedback to program management.

How can I contact my mentees?
  • You can use the best way for the communication.
  • It's possible to send direct message on the platform.
  • Or you can take meeeting notes.
  • We are sending your notes by email to your mentee

Matching

How does the matching process work?

Your admins pair mentors and mentees.

You don't need to do anything to get paired.

Please fill your user profile and keep it updated.

You admins may need your profile details.

How to reach out to mentee's profile?

Please check your homepage.

You'll see the "My Pairs" widget to list your mentees.

You may also go to the "Mentees" page to check your all mentees.

I couldn't see my mentee yet.

Please contact your program admins to get paired.

Your admins may need time or more details to complete the matching proces..

Login Details

How to login as a mentor ?

Click the following link to login :

https://mentornity.com/login

I'm unable to login. How to reset my password?

Click the following link to reset your password :

https://mentornity.com/password/forgot

How to change my PASSWORD and email ID ?
  • Go to the Account Settings page via left menu.

TIPS

  • The email you wrote in the account settings section and the email on your profile page may differ.
  • The email you write in the profile settings section is for other people to see.
  • The email in the account settings section is for you to use when log in the platform.
  • Thus, you can ensure that your private e-mail address is not known by everyone.
How to edit/access my profile ?
  • Go to the "My Info" page via left menu.
  • Edit your profile details.
  • And save.

Integrations

How to connect my Google or Outlook CALENDAR ?
  •  Go to the Account Settings page via top-right menu.
  • Connect your calendars to sync your meetings.
How to connect my Microsoft Teams account ?
  • Go to the Account Settings page via top-right menu.
  • Connect your Microsoft Teams "Work" or "School" account.
  • It's possible to create automated Microsoft Teams links for the meetings.
How to connect my ZOOM account ?
  • Go to the Account Settings page via top-right menu.
  • Connect your Zoom account.
  • It's possible to create automated Zoom links for the meetings.
How to add "Microsoft Teams" links to my meetings automatically?
  • Connect your Microsoft Teams account
  • Select "Microsoft Teams" as the meeting location when you a create meeting or add time slots.
How to add ZOOM links to my meetings automatically?
  • Connect your Zoom account
  • Select Zoom as the meeting location when you a create meeting or add time slots.
How to disconnect my ZOOM account ?
  • Click the right menu. ( on the top bar )
  • Go to the account setting page.
  • Click on "Disconnect Zoom" button.
  • We delete your Zoom data from our servers if you disconnect your Zoom account.
How to UNINSTALL Mentornity from my ZOOM App Marketplace account ?
  • Log in to your Zoom account and navigate to the Zoom App Marketplace
  • Click Manage > Installed Apps or search for the Mentornity app.
  • Click the Mentornity App
  • Click Uninstall


Shortcut

https://marketplace.zoom.us/user/installed

Scheduling

How to schedule meetings with mentees ?

Schedule a meeting directly :

  • Go to the "Mentees" page
  • Click the "View & Meet" button to go to the profile.
  • Pick a date and time
  • Pick a session, location and save.

Or Add Time Slots

  • Click on "Add time slots" button on the left menu.
  • Mentees book meetings using your available time slots.
  • We are sending emails about your availabilities to your mentees.
  • Mentees will see your time slots like the screenshot below.
Where are my time slots? How to edit them ?
  • Click the "My Time Slots and Meetings" on the left menu to check your time slots..
  • Click the "Trash bin" icon to delete and then add new time slots if you want to edit your availability.
How do time slots work ? (Notifications and scheduling)
  • Your mentees receive emails about your new time slots.
  • Mentees may book free time slots to schedule a meeting.
  • You will receive an email with a calendar invite if a mentee book a time slot.
  • You need to connect your Zoom account if you want to use Zoom integration with time slots.
How does the meeting page work ?
  • Platform generates meeting pages if you book or schedule a meeting.
  • You can take meeting notes and join the video calls on the meeting pages.
How to access the meeting pages ?
  • You may find all your meetings on the homepage.
  • Click on a meeting card to reach out to the meeting page.
How are the meetings held ?
  • You can define the meeting method as a mentor.
  • You can use our Zoom integration. It works with free Zoom accounts too.
  • You may also use our Jitsi Meet integration.
  • You don't need to create an account on Jitsi Meet.
  • We will provide the Jitsi Meet links for free.
  • Please contact your mentee before you create the meeting.
How to CANCEL a meeting ?
  • Go to the meeting page via the homepage.
  • For past meetings >>> Click : "Notify that meeting didn't occur"
  • For upcoming meetings >>> Click : "Cancel the meeting"

Ask a question

For Technical Questions Only

We are using Amazon SES, Google Drive, Brizy Cloud and Zapier to build this form.